How To Fix ESH_PS_MSG001 - Some entered users do not exist in the system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ESH_PS_MSG - ESH Personalized Search

  • Message number: 001

  • Message text: Some entered users do not exist in the system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ESH_PS_MSG001 - Some entered users do not exist in the system ?

    The SAP error message ESH_PS_MSG001 indicates that some of the users you have entered do not exist in the system. This error typically occurs in the context of user management, particularly when trying to assign users to roles, groups, or when configuring user access in SAP systems.

    Cause:

    1. Non-existent User IDs: The user IDs you are trying to enter may not be created in the SAP system.
    2. Incorrect User IDs: There may be typographical errors in the user IDs you have entered.
    3. User Deactivation: The users may exist but could be deactivated or locked in the system.
    4. Authorization Issues: The user performing the action may not have the necessary authorizations to view or manage the specified users.

    Solution:

    1. Verify User IDs: Check the user IDs you have entered for any typographical errors. Ensure that they are correctly spelled and formatted.
    2. Check User Existence: Use transaction code SU01 (User Maintenance) to verify if the users exist in the system. If they do not exist, you will need to create them.
    3. User Activation: If the users exist but are locked or inactive, you can unlock or activate them using transaction code SU01.
    4. Authorization Check: Ensure that you have the necessary authorizations to manage users. If not, contact your system administrator to obtain the required permissions.
    5. Consult Documentation: Refer to SAP documentation or help resources for additional guidance on user management and troubleshooting.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SU10: Mass User Maintenance (for bulk operations)
      • SUIM: User Information System (to check user details)
    • User Management Best Practices: Regularly audit user accounts to ensure that only active users have access to the system, and maintain a clean user database to avoid such errors.

    • SAP Notes: Check SAP Notes for any specific patches or updates related to user management that might address known issues.

    If the problem persists after following these steps, consider reaching out to your SAP support team for further assistance.

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