How To Fix ESH_OM_OBJ_MODEL_REP278 - Product &1, system group &2: System failure during lock

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_OM_OBJ_MODEL_REP - Object Model Repository

• Message number: 278

• Message text: Product &1, system group &2: System failure during lock

What causes this issue?

System failure when trying to lock system group &v2& for product &v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform the system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_OM_OBJ_MODEL_REP278 - Product &1, system group &2: System failure during lock ?

  The SAP error message ESH_OM_OBJ_MODEL_REP278 indicates a system failure during a locking operation for a specific product and system group. This error typically arises in the context of the SAP Enterprise Search or Object Model, where the system is trying to lock an object (in this case, a product) for processing but encounters an issue.
  Cause:
  
  Database Locking Issues: The error may occur due to a failure in acquiring a lock on the database object. This can happen if another transaction is holding the lock or if there is a deadlock situation.
  System Resource Limitations: Insufficient system resources (like memory or CPU) can lead to failures in processing requests, including locking mechanisms.
  Configuration Issues: Incorrect configuration settings in the SAP system or the specific application module can lead to locking failures.
  Network Issues: If the system is distributed, network issues can cause communication failures between different components, leading to locking problems.
  
  Solution:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries related to the product and system group. If there are stale locks, you may need to delete them.
  Review System Logs: Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context about the failure.
  Monitor System Performance: Use transaction ST02 (buffer management) and ST04 (database performance) to monitor system performance and identify any bottlenecks.
  Restart the Application: If the issue persists, consider restarting the application or the relevant background jobs that may be causing the lock.
  Check Configuration: Review the configuration settings for the relevant modules to ensure they are set up correctly.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support with the error details, including the product and system group identifiers.
  Documentation: Review the SAP documentation related to the specific module you are working with, as it may provide insights into locking mechanisms and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the ESH_OM_OBJ_MODEL_REP278 error in your SAP system.