How To Fix ESH_OM_OBJ_MODEL_REP277 - Product &1, system group &2 is locked by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_OM_OBJ_MODEL_REP - Object Model Repository

• Message number: 277

• Message text: Product &1, system group &2 is locked by user &3

What causes this issue?

System group &v2& for product &v1& is locked by user &v3&.

System Response

You cannot maintain content for the system group.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_OM_OBJ_MODEL_REP277 - Product &1, system group &2 is locked by user &3 ?

  The SAP error message ESH_OM_OBJ_MODEL_REP277 indicates that a specific product (identified by &1) in a system group (identified by &2) is currently locked by a user (identified by &3). This typically occurs in the context of the SAP Enterprise Search or SAP Information Retrieval systems, where certain objects may be locked to prevent concurrent modifications that could lead to data inconsistencies.
  Cause:
  
  Concurrent Access: The product is being edited or processed by another user, which locks it for other users to prevent simultaneous changes.
  Long-running Transactions: A user may have initiated a long-running transaction that has not yet completed, leaving the product locked.
  System Errors: Sometimes, system errors or crashes can leave objects in a locked state.
  
  Solution:
  
  Wait and Retry: If the lock is temporary (e.g., due to a user editing the product), waiting for a short period and then retrying the operation may resolve the issue.
  Identify the Locking User: Use transaction codes like SM12 (for lock entries) to identify the user who has locked the object. You can check the lock entries and see if the user is still active.
  Contact the Locking User: If possible, contact the user who has locked the product to see if they can release the lock.
  Release the Lock: If the locking user is no longer active or cannot be contacted, a system administrator can manually release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  Check for System Issues: If locks are persisting without a clear reason, check for any underlying system issues or errors that may need to be addressed.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors.
  ST22: To analyze dumps that may provide insight into system issues.
  
  
  User Management: Ensure that users are properly trained on how to release locks and manage their transactions to minimize locking issues.
  Performance Monitoring: Regularly monitor system performance and user activity to identify patterns that may lead to frequent locking issues.
  
  By following these steps, you should be able to resolve the locking issue associated with the error message ESH_OM_OBJ_MODEL_REP277.