How To Fix ESH_FL_MSG116 - Retrieving of file properties failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_FL_MSG - File Processing

• Message number: 116

• Message text: Retrieving of file properties failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_FL_MSG116 - Retrieving of file properties failed ?

  The SAP error message ESH_FL_MSG116 ("Retrieving of file properties failed") typically occurs in the context of the SAP Enterprise Search or when dealing with file properties in the SAP system. This error can arise due to various reasons, including issues with file access, configuration problems, or system settings.
  Causes:
  
  File Access Issues: The system may not have the necessary permissions to access the file or directory from which it is trying to retrieve properties.
  Configuration Errors: There may be misconfigurations in the Enterprise Search settings or the file repository settings.
  Network Issues: If the files are stored on a network location, network connectivity issues could prevent access.
  File Not Found: The specified file may not exist or may have been moved or deleted.
  System Performance: High load on the system or performance issues could lead to timeouts or failures in retrieving file properties.
  
  Solutions:
  
  Check Permissions: Ensure that the user or service account running the SAP process has the necessary permissions to access the file or directory.
  Verify File Path: Confirm that the file path is correct and that the file exists in the specified location.
  Review Configuration: Check the configuration settings for the Enterprise Search and file repository in the SAP system. Ensure that all paths and settings are correctly defined.
  Network Connectivity: If the files are on a network share, verify that the network connection is stable and that the share is accessible.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Performance Monitoring: Monitor system performance to ensure that it is not overloaded. If necessary, optimize the system or schedule heavy tasks during off-peak hours.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for Enterprise Search and file handling to ensure that all configurations are set up correctly.
  Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the ESH_FL_MSG116 error message in your SAP system.