How To Fix ESH_FL_MSG115 - File Processing 'On Premise' does not support thumbnails/document viewer

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_FL_MSG - File Processing

• Message number: 115

• Message text: File Processing 'On Premise' does not support thumbnails/document viewer

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

This system is connected to file processing 'On Premise'. The on premise
version does not support thumbnails and there is no document viewer to
drill down the file content based on text analysis categories.

How to fix this error?

Subscribe to the cloud version of file processing to use the full
feature scope.
Additional features:
Cloud hardware (faster and improved scaling)
No need for IT specialists for installation/upgrade
Thumbnails of documents
Document viewer (SUV files)
Text dictionaries
OCR text recognition

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_FL_MSG115 - File Processing 'On Premise' does not support thumbnails/document viewer ?

  The SAP error message ESH_FL_MSG115 indicates that the file processing feature in the SAP system, specifically for the "On Premise" deployment, does not support the use of thumbnails or a document viewer. This error typically arises when users attempt to access or display files in a way that requires these features, which are not available in the on-premise version of the software.
  Cause:
  
  Deployment Limitation: The on-premise version of SAP may not have the necessary components or configurations to support thumbnail generation or document viewing.
  Configuration Issues: There may be specific settings or configurations that need to be adjusted to enable these features, but they are inherently limited in the on-premise setup.
  File Type Compatibility: The file types being processed may not be supported for thumbnail generation or viewing in the on-premise environment.
  
  Solution:
  
  Check Documentation: Review the SAP documentation for your specific version to confirm the limitations of the on-premise deployment regarding file processing features.
  Upgrade Consideration: If the functionality is critical, consider upgrading to a cloud-based version of SAP that supports these features.
  Alternative Tools: Use alternative methods or tools for file viewing and management that do not rely on the thumbnail/document viewer features.
  Contact SAP Support: If you believe this is an error or if you need further assistance, reaching out to SAP support may provide additional insights or workarounds.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on feature support.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions or workarounds may have been shared.
  System Requirements: Ensure that your system meets all requirements for the features you are trying to use, and verify that all necessary components are installed and configured correctly.
  
  By understanding the limitations of the on-premise version and exploring alternative solutions, you can effectively manage the impact of this error message.