How To Fix ESH_FL_MSG107 - Document-reader file of document could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_FL_MSG - File Processing

• Message number: 107

• Message text: Document-reader file of document could not be retrieved

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

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How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_FL_MSG107 - Document-reader file of document could not be retrieved ?

  The SAP error message ESH_FL_MSG107 indicates that the document-reader file of a document could not be retrieved. This error typically occurs in the context of SAP Enterprise Search or SAP Information Retrieval, where the system is unable to access or find the document that is being requested.
  Causes:
  
  File Not Found: The document may have been deleted or moved from its original location.
  Access Permissions: The user may not have the necessary permissions to access the document.
  Configuration Issues: There may be misconfigurations in the document management system or the search configuration.
  Indexing Issues: The document may not have been indexed properly, leading to retrieval failures.
  Network Issues: There could be network problems preventing access to the document storage location.
  
  Solutions:
  
  Check Document Existence: Verify that the document exists in the expected location. If it has been moved or deleted, restore it or update the reference.
  Review Permissions: Ensure that the user has the appropriate permissions to access the document. Adjust permissions if necessary.
  Reconfigure Document Management: If there are configuration issues, review the settings in the document management system and correct any discrepancies.
  Reindex Documents: If the document is not indexed, you may need to reindex the documents in the system. This can often be done through the SAP administration tools.
  Check Network Connectivity: Ensure that there are no network issues that could be preventing access to the document storage.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  Documentation: Refer to the SAP documentation for Enterprise Search or the specific module you are using to understand the expected behavior and configuration settings.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the ESH_FL_MSG107 error message.