How To Fix ESH_FL_MSG023 - Error document is not convertible

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_FL_MSG - File Processing

• Message number: 023

• Message text: Error document is not convertible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_FL_MSG023 - Error document is not convertible ?

  The SAP error message ESH_FL_MSG023 ("Error document is not convertible") typically occurs in the context of the SAP Enterprise Search or SAP Search and Classification (TREX) when there is an issue with converting a document for indexing or searching purposes. This error can arise due to various reasons, including:
  Causes:
  
  Unsupported Document Format: The document type may not be supported for conversion. For example, certain file formats or specific content types may not be convertible.
  Missing Conversion Tools: The necessary conversion tools or libraries required to process the document may not be installed or configured correctly in the SAP system.
  Corrupted Document: The document itself may be corrupted or improperly formatted, making it impossible to convert.
  Configuration Issues: There may be configuration issues in the SAP system related to the document conversion settings.
  Access Rights: The user or the system may not have the necessary permissions to access or convert the document.
  
  Solutions:
  
  Check Document Format: Ensure that the document format is supported by SAP for conversion. Refer to SAP documentation for a list of supported formats.
  Install Required Tools: If the conversion tools are missing, install the necessary software or libraries required for document conversion.
  Validate Document Integrity: Check the document for corruption or formatting issues. Try opening the document in its native application to ensure it is not damaged.
  Review Configuration Settings: Check the configuration settings in the SAP system related to document conversion. Ensure that all necessary parameters are set correctly.
  Check User Permissions: Verify that the user or system has the appropriate permissions to access and convert the document.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and provides fixes for known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed information on document conversion and supported formats.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the ESH_FL_MSG023 error in your SAP environment.