How To Fix ESH_FL_MSG021 - Creation of result retrieving task request failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_FL_MSG - File Processing

• Message number: 021

• Message text: Creation of result retrieving task request failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_FL_MSG021 - Creation of result retrieving task request failed ?

  The SAP error message ESH_FL_MSG021 indicates that there was a failure in creating a result retrieving task request in the Enterprise Search (ESH) framework. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration of the Enterprise Search or the underlying data sources can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to perform the action.
  System Performance: High system load or performance issues can prevent the task from being created.
  Data Source Issues: Problems with the data source, such as connectivity issues or data inconsistencies, can also trigger this error.
  Technical Errors: Bugs or technical issues in the SAP system or the ESH component itself.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for the Enterprise Search and ensure that all data sources are correctly set up.
  Verify that the search connectors are properly configured and active.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to create result retrieving tasks. Check roles and permissions in the user profile.
  
  
  
  Monitor System Performance:
  
  Check system performance metrics to see if there are any bottlenecks. If the system is under heavy load, consider scheduling the task during off-peak hours.
  
  
  
  Inspect Data Sources:
  
  Verify the status of the data sources. Ensure that they are accessible and that there are no connectivity issues.
  Check for any data inconsistencies or errors in the data that might affect the search.
  
  
  
  Check Logs and Traces:
  
  Review the application logs and traces for any additional error messages or warnings that could provide more context about the failure.
  Use transaction codes like SLG1 (Application Log) to find relevant logs.
  
  
  
  Update and Patch:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known bugs related to the ESH component.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to Enterprise Search, such as ESH_COCKPIT for managing search configurations.
  Documentation: Review the official SAP documentation for Enterprise Search to understand its architecture and configuration better.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By systematically addressing these areas, you should be able to identify the root cause of the error and implement an appropriate solution.