How To Fix ESH_ESAAS_MSG033 - Health check call has failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ESAAS_MSG - Search as a Service (ESaaS)

• Message number: 033

• Message text: Health check call has failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ESAAS_MSG033 - Health check call has failed ?

  The SAP error message ESH_ESAAS_MSG033 indicates that a health check call has failed in the context of the Enterprise Search (ES) or the Enterprise Search Application Services (ESAAS). This error typically arises when there are issues with the configuration or connectivity of the search services.
  Causes:
  
  Service Unavailability: The search service may not be running or is not accessible.
  Network Issues: There could be network connectivity problems between the SAP system and the search service.
  Configuration Errors: Incorrect configuration settings in the search service or the SAP system can lead to this error.
  Authorization Issues: The user or service account may not have the necessary permissions to access the search service.
  System Resource Limitations: Insufficient system resources (CPU, memory) can cause the service to fail.
  
  Solutions:
  
  Check Service Status: Ensure that the search service is running. You can do this by checking the service status in the SAP system or the relevant server.
  Review Configuration: Verify the configuration settings for the search service in the SAP system. Ensure that all parameters are correctly set.
  Network Connectivity: Test the network connection between the SAP system and the search service. Use tools like ping or telnet to check connectivity.
  Check Logs: Review the logs for both the SAP system and the search service for any error messages or warnings that could provide more context about the failure.
  User Permissions: Ensure that the user or service account has the necessary permissions to access the search service.
  Restart Services: If the service is running but still failing, try restarting the search service and the SAP system to clear any temporary issues.
  System Resources: Monitor system resources and ensure that there are enough CPU and memory available for the search service to operate correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Enterprise Search and ESAAS for detailed configuration and troubleshooting guidelines.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the ESH_ESAAS_MSG033 error message.