How To Fix ESH_DP_MSG004 - SOAP error (DPS test service): For more info, see attribute long text

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_DP_MSG - Data Provider

• Message number: 004

• Message text: SOAP error (DPS test service): For more info, see attribute long text

What causes this issue?

The DPS test data provider cannot process the request:
&V1&

System Response

DPS SOAP request cannot be processed.

How to fix this error?

-

Procedure for System Administrators

-

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_DP_MSG004 - SOAP error (DPS test service): For more info, see attribute long text ?

  The SAP error message ESH_DP_MSG004 typically indicates a problem related to the Data Provisioning Service (DPS) in the context of SAP's Enterprise Search or Data Provisioning framework. This error is often associated with issues in the SOAP communication between the client and the server.
  Cause:
  
  Network Issues: There may be connectivity problems between the client and the server, leading to SOAP communication failures.
  Service Configuration: The DPS service might not be correctly configured or might be down.
  Authentication Issues: There could be problems with user authentication or authorization, preventing access to the DPS.
  Data Source Issues: The data source being accessed may not be available or may have configuration issues.
  Version Mismatch: There may be a mismatch between the versions of the client and the server, leading to compatibility issues.
  
  Solution:
  
  Check Network Connectivity: Ensure that there are no network issues preventing communication between the client and the server.
  Verify Service Status: Check if the DPS service is running and properly configured. You can do this through the SAP Management Console or relevant transaction codes.
  Review Authentication Settings: Ensure that the user has the necessary permissions and that authentication settings are correctly configured.
  Inspect Data Source Configuration: Verify that the data source is correctly set up and accessible. Check for any errors in the data source configuration.
  Check Logs: Review the application logs for more detailed error messages that can provide insights into the root cause of the issue.
  Test SOAP Communication: Use tools like SOAP UI to test the SOAP service independently to see if it responds correctly.
  Consult Documentation: Refer to the SAP documentation for the specific version you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to ESH_DP_MSG004. SAP frequently updates their knowledge base with solutions to common problems.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Use transaction codes like SLG1 to check application logs for more detailed error messages that can help diagnose the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.