How To Fix ESH_DB025 - DB-Connection has issues

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_DB - ES: Dashboard

• Message number: 025

• Message text: DB-Connection has issues

What causes this issue?

You are using a data base connection other than the
default-DB-connection (this setting does not apply to CDS-based
connectors). This connection has issues.

System Response

Search is not possible on this data base connection. CDS-based
connectors are still operational.

How to fix this error?

Check whether the data base is up and running, and in a healthy state.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_DB025 - DB-Connection has issues ?

  The SAP error message ESH_DB025 indicates that there are issues with the database connection in the context of the Enterprise Search (ESH) component. This error can arise due to various reasons, and understanding the cause is crucial for troubleshooting and resolving the issue.
  Causes of ESH_DB025
  
  
  Database Connectivity Issues: The most common cause is a failure in the connection between the SAP system and the database. This could be due to network issues, database server downtime, or incorrect connection parameters.
  
  
  Configuration Errors: Incorrect configuration settings in the SAP system or the database can lead to connection problems. This includes issues in the database connection parameters (like hostname, port, username, password).
  
  
  Database Performance Issues: If the database is under heavy load or experiencing performance issues, it may not respond to connection requests in a timely manner.
  
  
  Database Driver Issues: Problems with the database drivers or libraries used by SAP to connect to the database can also lead to this error.
  
  
  Authorization Issues: The user credentials used for the database connection may not have the necessary permissions to access the database.
  
  
  Solutions to ESH_DB025
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Test the network connection between the SAP application server and the database server.
  Use tools like ping or telnet to check connectivity to the database host and port.
  
  
  
  Review Configuration Settings:
  
  Check the database connection parameters in the SAP system (transaction DBACOCKPIT or SM59 for RFC connections).
  Ensure that the hostname, port, username, and password are correctly configured.
  
  
  
  Monitor Database Performance:
  
  Use database monitoring tools to check for performance issues or bottlenecks.
  Look for long-running queries or locks that may be affecting connectivity.
  
  
  
  Update Database Drivers:
  
  Ensure that the database drivers are up to date and compatible with the version of SAP you are using.
  Reinstall or update the database client if necessary.
  
  
  
  Check User Authorizations:
  
  Verify that the user account used for the database connection has the necessary permissions to access the database and perform required operations.
  
  
  
  Review SAP Logs:
  
  Check the SAP application logs (transaction SM21) and the ESH logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the SAP application server or the database server to clear any transient issues.
  
  
  
  Related Information
  
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to ESH_DB025. SAP Notes often provide patches or workarounds for known issues.
  Documentation: Refer to the official SAP documentation for Enterprise Search and database connectivity for best practices and troubleshooting steps.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
  
  By systematically checking these areas, you should be able to identify and resolve the underlying cause of the ESH_DB025 error.