How To Fix ESH_DB024 - Personalization: Opt-In policy, but no participation

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_DB - ES: Dashboard

• Message number: 024

• Message text: Personalization: Opt-In policy, but no participation

What causes this issue?

The policy for Personalized Search is set to 'Opt-In'; but (almost)
nobody does participate.

System Response

This is not an error; Enterprise Search works.

How to fix this error?

Consider making the feature better known to the end-users, so that they
will consent to Personalized Search. If it is understood how much
Personalized Search improves the search result, there will be hardly any
reason for not participating.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_DB024 - Personalization: Opt-In policy, but no participation ?

  The SAP error message ESH_DB024 typically relates to the Enterprise Search (ESH) functionality in SAP systems, particularly concerning personalization settings and user participation in the opt-in policy for personalized search results.
  
  Cause:
  The error message indicates that a user has opted into a personalization policy, but there is no participation or configuration set up for that user. This can happen due to several reasons:
  
  User Configuration: The user may not have the necessary settings or roles assigned to participate in the personalization features.
  Opt-In Policy: The opt-in policy may be configured, but the user has not been properly registered or included in the personalization settings.
  System Configuration: There may be a misconfiguration in the ESH settings or the personalization framework within the SAP system.
  
  
  Solution:
  To resolve the ESH_DB024 error, you can follow these steps:
  
  
  Check User Roles and Authorizations:
  
  Ensure that the user has the appropriate roles and authorizations to participate in the personalization features. This may involve