How To Fix ESH_CUST011 - Enter a schedule frequency (lower than package processing timeout)

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_CUST - ESH Customizing

• Message number: 011

• Message text: Enter a schedule frequency (lower than package processing timeout)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_CUST011 - Enter a schedule frequency (lower than package processing timeout) ?

  The SAP error message ESH_CUST011 indicates that there is an issue with the scheduling frequency of a task in relation to the package processing timeout. This error typically arises in the context of SAP's Enterprise Search or similar applications where scheduled jobs are configured.
  Cause:
  The error occurs when the frequency set for a scheduled job is greater than the package processing timeout. This means that the job is expected to run more frequently than the system can handle within the defined timeout period. Essentially, the system is unable to process the job in the time allotted, leading to potential overlaps or failures in execution.
  Solution:
  To resolve this error, you need to adjust the scheduling frequency of the job to ensure it is lower than the package processing timeout. Here are the steps you can take:
  
  
  Identify the Job: Determine which scheduled job is causing the error. This can usually be found in the job scheduling or monitoring tools within SAP.
  
  
  Check Package Processing Timeout: Review the current package processing timeout settings. This can typically be found in the system configuration or job scheduling settings.
  
  
  Adjust Frequency: Modify the frequency of the scheduled job to be less than the package processing timeout. For example, if the timeout is set to 60 minutes, the job frequency should be set to less than 60 minutes.
  
  
  Save Changes: After making the necessary adjustments, save the changes and monitor the job to ensure it runs successfully without triggering the error.
  
  
  Testing: It may be beneficial to test the job after making changes to confirm that the error has been resolved.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or updates regarding this error message.
  System Configuration: Familiarize yourself with the system configuration settings related to job scheduling and processing timeouts.
  Performance Monitoring: Regularly monitor the performance of scheduled jobs to ensure they are running within the expected timeframes and adjust settings as necessary.
  
  If the issue persists after making these adjustments, consider reaching out to SAP support or consulting with a technical expert who can provide further assistance.