How To Fix ESH_CUST010 - The package processing timeout must be greater than schedule frequency

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_CUST - ESH Customizing

• Message number: 010

• Message text: The package processing timeout must be greater than schedule frequency

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_CUST010 - The package processing timeout must be greater than schedule frequency ?

  The SAP error message ESH_CUST010 indicates that there is a configuration issue related to the package processing timeout and the schedule frequency in the SAP Enterprise Search (SAP ESH) system. This error typically arises when the timeout setting for processing a package is less than or equal to the frequency at which the package is scheduled to run. 
  Cause:
  
  Configuration Mismatch: The timeout for processing a package is set to a value that is not greater than the frequency at which the package is scheduled to run. For example, if the package is scheduled to run every 10 minutes, but the timeout is set to 10 minutes or less, this will trigger the error.
  Performance Issues: If the processing of the package takes longer than expected, it may lead to timeouts, especially if the timeout is not configured properly.
  
  Solution:
  To resolve the error, you need to adjust the configuration settings in the SAP system:
  
  
  Access the Configuration:
  
  Go to the SAP system and navigate to the relevant configuration settings for the package processing.
  
  
  
  Adjust Timeout Settings:
  
  Increase the package processing timeout to a value greater than the scheduled frequency. For example, if the package is scheduled to run every 10 minutes, set the timeout to at least 11 minutes or more.
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save the changes and exit the configuration.
  
  
  
  Test the Configuration:
  
  Run the package again to ensure that the error does not occur and that the package processes successfully.
  
  
  
  Related Information:
  
  Monitoring and Logs: Check the logs for any additional errors or warnings that may provide more context about the issue.
  Performance Tuning: If the processing time is consistently close to the timeout, consider optimizing the package processing to improve performance.
  Documentation: Refer to the SAP Help Portal or relevant SAP Notes for detailed information on configuring package processing and troubleshooting related issues.
  
  By ensuring that the timeout is appropriately set, you can prevent this error from occurring and ensure smooth operation of the SAP ESH system.