How To Fix ESH_CHECK_CONN004 - No search results for &1 request &2; check authoriz./indexing in back end

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_CHECK_CONN - Check connector consistency

• Message number: 004

• Message text: No search results for &1 request &2; check authoriz./indexing in back end

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

No or 'missing' search results is often due to the fact of missing
authorizations (connector:&v1&, request &v2&).

Procedure for System Administrators

To analyze authorizations, launch program ESH_TEST_SEARCH and make use
of 'Debug Authorizations' (button 'Expert Mode', section 'Special
Execution Modes').

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_CHECK_CONN004 - No search results for &1 request &2; check authoriz./indexing in back end ?

  The SAP error message ESH_CHECK_CONN004 indicates that a search request did not return any results. This can occur for various reasons, primarily related to authorization issues or problems with indexing in the backend system. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Authorization Issues: The user executing the search may not have the necessary authorizations to access the data or perform the search.
  Indexing Problems: The data that should be searchable may not be indexed correctly or may not have been indexed at all.
  Search Configuration: The search configuration might not be set up correctly, leading to no results being returned.
  Data Availability: There may simply be no data available that matches the search criteria.
  Connection Issues: There could be issues with the connection to the backend system where the data is stored.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the data being searched. This can be done by reviewing the user roles and authorizations in the SAP system.
  Use transaction codes like SU53 to analyze authorization failures.
  
  
  
  Verify Indexing:
  
  Check if the relevant data has been indexed. You can do this by accessing the relevant indexing transaction (e.g., EHS_INDEX or similar) and verifying the status of the index.
  If indexing is not up to date, you may need to trigger a re-indexing process.
  
  
  
  Review Search Configuration:
  
  Ensure that the search configuration is set up correctly. This includes checking the search connectors and ensuring they are properly configured to point to the right data sources.
  
  
  
  Check Data Availability:
  
  Verify that there is indeed data available that matches the search criteria. You can do this by running a direct query on the database or using other reporting tools.
  
  
  
  Connection Verification:
  
  Check the connection settings to ensure that the backend system is reachable and that there are no network issues affecting the connection.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EHS_INDEX, EHS_SEARCH, or SE11 for data dictionary checks.
  SAP Notes: Look for SAP Notes related to the specific error message or the components involved (e.g., Enterprise Search, ESH).
  Logs and Traces: Review logs and traces for more detailed error messages that can provide additional context on the failure.
  Documentation: Refer to SAP documentation for Enterprise Search and the specific modules you are working with for best practices and troubleshooting steps.
  
  By systematically checking these areas, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.