How To Fix ESH_CHECK_CONN002 - Request &1 of connector &2 is inactive. It is not searchable

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_CHECK_CONN - Check connector consistency

• Message number: 002

• Message text: Request &1 of connector &2 is inactive. It is not searchable

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_CHECK_CONN002 - Request &1 of connector &2 is inactive. It is not searchable ?

  The SAP error message ESH_CHECK_CONN002 indicates that a specific request of a connector is inactive, which means that the data from that connector cannot be searched. This error typically occurs in the context of SAP Enterprise Search (SAP ESH) when the system is unable to access or utilize the data from a particular connector due to its inactive status.
  Cause:
  
  Inactive Connector: The connector associated with the request is not active. This could be due to a configuration issue or because the connector has not been properly set up.
  Data Indexing Issues: The data from the connector may not have been indexed correctly, or the indexing process may have failed.
  System Configuration: There may be issues with the overall configuration of the SAP ESH system or the specific connector settings.
  Authorization Issues: The user may not have the necessary authorizations to access the connector or its data.
  
  Solution:
  
  
  Activate the Connector:
  
  Go to the SAP ESH administration area.
  Check the status of the connector in question.
  If it is inactive, activate it.
  
  
  
  Re-index the Data:
  
  If the connector is active but still not searchable, try re-indexing the data.
  Navigate to the relevant indexing settings and initiate a re-indexing process for the connector.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the connector to ensure that everything is set up correctly.
  Verify that the connector is properly connected to the data source and that all necessary parameters are configured.
  
  
  
  Review Logs:
  
  Check the logs for any errors or warnings that may provide more context about why the connector is inactive.
  Look for any issues during the last indexing run.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the connector and its data.
  If needed, consult with your SAP security team to verify and adjust authorizations.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for Enterprise Search and the specific connector you are using for any additional troubleshooting steps or configuration guidelines.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the ESH connectors.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Version: Ensure that you are aware of the version of SAP you are using, as solutions may vary between different versions of the software.
  
  By following these steps, you should be able to resolve the ESH_CHECK_CONN002 error and make the connector searchable again.