How To Fix ESH_ADM_MSG262 - Ranking factor assignments of connector "&1" are locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ADM_MSG - ESH Administration and Monitoring Tool

• Message number: 262

• Message text: Ranking factor assignments of connector "&1" are locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ADM_MSG262 - Ranking factor assignments of connector "&1" are locked by user &2 ?

  The SAP error message ESH_ADM_MSG262 indicates that the ranking factor assignments for a specific connector are locked by a user. This typically occurs in the context of the SAP Enterprise Search (SAP ESH) when an attempt is made to modify or access ranking factors that are currently being edited or locked by another user.
  Cause:
  
  User Lock: The ranking factors for the specified connector are currently being edited by another user, which prevents other users from making changes.
  Session Timeout: Sometimes, a user may have left a session open, causing a lock to persist even after they have stopped working on it.
  System Error: In rare cases, a system error or crash may leave a lock in place.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for the other user to finish their work and release the lock may resolve the issue.
  Identify the Locking User: Check who the locking user is (as indicated by &2 in the error message). If possible, contact that user to see if they can release the lock.
  Release the Lock: If you have the necessary permissions, you can manually release the lock:
  
  Use transaction code SM12 to view and manage locks in the system.
  Search for the user ID that is locking the connector and release the lock if appropriate.
  
  
  Check for Stale Locks: If the locking user is no longer active, you may need to clear stale locks. This should be done with caution and typically requires administrative privileges.
  System Restart: In extreme cases, restarting the relevant services or the entire system may be necessary to clear persistent locks.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries) and SM21 (for system logs) to troubleshoot further.
  User Management: Ensure that user roles and permissions are correctly set up to avoid unnecessary locking situations.
  Documentation: Refer to SAP documentation for Enterprise Search and connector management for best practices on managing ranking factors and avoiding locks.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.