How To Fix ERP_WEC_USER005 - Cannot read person data

SAP Error Message - Details

• Message type: E = Error

• Message class: ERP_WEC_USER -

• Message number: 005

• Message text: Cannot read person data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_WEC_USER005 - Cannot read person data ?

  The SAP error message ERP_WEC_USER005: Cannot read person data typically indicates that the system is unable to retrieve the personal data of a user or employee. This can occur in various contexts, such as when trying to access employee information in HR modules or during user authentication processes.
  Causes:
  
  
  Missing or Incomplete Data: The person data for the user may not be fully maintained in the system. This could include missing entries in the infotypes related to personal data (e.g., infotype 0002 for personal data).
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the person data. This can happen if the user roles or profiles are not correctly configured.
  
  
  Data Consistency Issues: There may be inconsistencies in the database, such as orphaned records or issues with data synchronization.
  
  
  Technical Issues: There could be underlying technical problems, such as database connectivity issues or problems with the application server.
  
  
  User Status: The user might be inactive or not properly set up in the system.
  
  
  Solutions:
  
  
  Check Data Maintenance: Verify that the personal data for the user is correctly maintained in the relevant infotypes. Ensure that all required fields are filled out.
  
  
  Review Authorizations: Check the user’s authorization profiles to ensure they have the necessary permissions to access the person data. You can use transaction codes like SU53 to analyze authorization issues.
  
  
  Data Consistency Check: Run consistency checks on the HR data to identify and resolve any inconsistencies. You can use transaction codes like PU00 or PA30 to check and maintain employee data.
  
  
  Technical Troubleshooting: If the issue persists, check for any technical errors in the system logs (transaction SM21) or review the application server logs for any related error messages.
  
  
  User Status Verification: Ensure that the user is active and properly configured in the system. You can check the user status in transaction SU01.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), SU01 (User Maintenance), and PPOSE (Display Organization and Staffing).
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review SAP documentation related to HR data management and user authorizations for further insights.
  
  By following these steps, you should be able to diagnose and resolve the ERP_WEC_USER005 error effectively.