How To Fix ERP_WEC_USER003 - General data of customer not found

ERP_WEC_USER003 - Overview

• Message type: E = Error

• Message class: ERP_WEC_USER -

• Message number: 003

• Message text: General data of customer not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_WEC_USER003 - General data of customer not found ?

  The SAP error message ERP_WEC_USER003: General data of customer not found typically occurs when the system is unable to find the general data for a customer in the database. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Customer Not Created: The customer may not have been created in the system, or the customer number being referenced is incorrect.
  Data Deletion: The customer data might have been deleted or archived, making it unavailable for the current transaction.
  Incorrect Customer Number: The customer number entered may be incorrect or misspelled.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to missing data.
  Authorization Issues: The user may not have the necessary authorizations to view the customer data.
  
  Solutions:
  
  Verify Customer Existence: Check if the customer exists in the system by using transaction codes like XD03 (Display Customer) or