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Message type: E = Error
Message class: ERP_SALES_LCM - Messages for Lean Customer and Customer Fact Sheet
Message number: 027
Message text: Validity date of card is in the past
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ERP_SALES_LCM027
- Validity date of card is in the past ?The SAP error message ERP_SALES_LCM027 indicates that the validity date of a credit card being used in a transaction is in the past. This typically occurs during sales order processing or when attempting to process a payment with a credit card that has expired.
Cause:
- Expired Credit Card: The most common cause is that the credit card being used has an expiration date that is earlier than the current date.
- Incorrect Data Entry: There may have been a mistake in entering the credit card details, including the expiration date.
- System Configuration: In some cases, the system may not be configured to handle certain types of credit card transactions correctly.
Solution:
- Check Credit Card Validity: Verify the expiration date of the credit card being used. If it is indeed expired, use a valid credit card.
- Update Payment Information: If the credit card is valid but the information is incorrect, update the payment information in the system with the correct expiration date.
- User Training: Ensure that users entering credit card information are trained to check for expiration dates and enter data accurately.
- System Configuration Review: If the issue persists, review the system configuration related to payment processing to ensure it is set up correctly to handle credit card transactions.
Related Information:
If the problem continues after checking the above points, it may be necessary to consult with your SAP support team or a technical consultant for further investigation.
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