How To Fix ERP_SALES_LCM021 - Customers &1 locked by another user

ERP_SALES_LCM021 - Overview

• Message type: E = Error

• Message class: ERP_SALES_LCM - Messages for Lean Customer and Customer Fact Sheet

• Message number: 021

• Message text: Customers &1 locked by another user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_SALES_LCM021 - Customers &1 locked by another user ?

  The SAP error message ERP_SALES_LCM021 indicates that a customer record (identified by &1) is currently locked by another user. This typically occurs when one user is editing or processing a customer record, and another user attempts to access or modify the same record simultaneously.
  
  Cause:
  
  Concurrent Access: Another user is currently editing the customer record.
  Transaction Locking: The system locks records during transactions to prevent data inconsistencies.
  Long-running Transactions: If a user is taking a long time to complete their transaction, the lock may persist longer than expected.
  System Issues: Occasionally, system errors or crashes can leave records in a locked state.
  
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their transaction and then try again.
  Identify the Lock: If you have the necessary authorizations, you can check which user has locked the record:
  Use transaction code SM12 to view and manage lock entries.
  Look for the user ID that has locked