How To Fix EQ840 - Product link deleted for contract &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 840

• Message text: Product link deleted for contract &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EQ840 - Product link deleted for contract &1 ?

  The SAP error message EQ840, which states "Product link deleted for contract &1," typically occurs in the context of contract management and product assignment in SAP. This error indicates that a product link associated with a specific contract has been deleted, which can disrupt processes that rely on that link.
  Causes:
  
  Manual Deletion: The product link may have been manually deleted by a user, either intentionally or accidentally.
  Data Migration Issues: If data was migrated from another system or during an upgrade, inconsistencies or errors in the data could lead to missing product links.
  Configuration Changes: Changes in configuration settings or business rules may have led to the deletion of product links.
  Contract Changes: Modifications to the contract itself, such as changes in terms or conditions, may result in the removal of associated product links.
  
  Solutions:
  
  Check Contract Details: Review the contract associated with the error message to confirm whether the product link is indeed missing. You can do this by navigating to the contract in the SAP system.
  Re-establish Product Link: If the product link was deleted in error, you can re-establish it by adding the product back to the contract. This can typically be done through the contract management transaction in SAP.
  Review Change Logs: Check the change logs for the contract to identify who deleted the product link and why. This can help in understanding the context of the deletion.
  Consult with Users: If the deletion was unintentional, consult with the users who have access to the contract to understand if they made any changes that could have led to the deletion.
  System Configuration Review: If the issue is recurring, review the system configuration and business rules to ensure that they are set up correctly and that they align with business processes.
  Data Integrity Checks: Perform data integrity checks to ensure that all necessary links and associations are intact across the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME33K (Display Contract) or ME31K (Create Contract) to manage contracts effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  User Authorization: Ensure that users have the appropriate authorizations to manage contracts and product links, as insufficient permissions may lead to unintended deletions.
  Training and Documentation: Provide training for users on how to manage contracts and product links to minimize the risk of accidental deletions in the future.
  
  By following these steps, you should be able to address the EQ840 error and restore the necessary product link for the contract in question.