How To Fix EQ412 - Error during database change of disconnection document with the number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 412

• Message text: Error during database change of disconnection document with the number &1

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EQ412 - Error during database change of disconnection document with the number &1 ?

  The SAP error message EQ412 indicates that there was an error during the database change of a disconnection document. This error typically occurs in the context of SAP's Plant Maintenance (PM) or Customer Service (CS) modules, particularly when dealing with disconnection or service-related documents.
  Cause:
  The EQ412 error can be caused by several factors, including:
  
  Database Locking Issues: Another process may be locking the database entry that the system is trying to update.
  Data Integrity Issues: There may be inconsistencies or missing data in the disconnection document that prevent the database operation from completing successfully.
  Authorization Issues: The user may not have the necessary permissions to perform the operation on the disconnection document.
  Technical Errors: There could be a bug or technical issue in the SAP system that is causing the error.
  
  Solution:
  To resolve the EQ412 error, you can take the following steps:
  
  
  Check for Locks: Use transaction code SM12 to check for any locks on the database entries related to the disconnection document. If you find any locks, you may need to wait for the other process to complete or manually release the lock if appropriate.
  
  
  Review the Document: Verify the integrity of the disconnection document. Ensure that all required fields are filled out correctly and that there are no inconsistencies in the data.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the operation. You can check this using transaction code SU53 to see if there are any authorization failures.
  
  
  Analyze the Error Log: Use transaction code SLG1 to check the application log for more detailed error messages related to the EQ412 error. This can provide additional context on what went wrong.
  
  
  Debugging: If you have access to debugging tools, you can use transaction code SE80 or SE37 to analyze the function module or program that is generating the error. This may help identify the root cause.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message, context, and any logs you have gathered.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (Lock Entries), SLG1 (Application Log), SU53 (Authorization Check), and SE80 (Object Navigator).
  Documentation: Review SAP documentation related to disconnection documents and the specific module you are working with (PM or CS).
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the EQ412 error effectively.