How To Fix EQ411 - Event "disconn. reason obsolete" cannot be generated for disconn. doc. &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 411

• Message text: Event "disconn. reason obsolete" cannot be generated for disconn. doc. &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EQ411 - Event "disconn. reason obsolete" cannot be generated for disconn. doc. &1 ?

  The SAP error message EQ411 indicates that there is an issue with generating an event for a disconnection document due to the disconnection reason being marked as obsolete. This typically occurs in the context of SAP's Event Management or similar modules where disconnection events are tracked.
  Cause:
  
  Obsolete Disconnection Reason: The disconnection reason associated with the document is no longer valid or has been marked as obsolete in the system.
  Configuration Issues: There may be configuration settings in the system that need to be updated to reflect current business processes.
  Data Integrity Issues: The disconnection document may reference a disconnection reason that has been deleted or is not properly maintained in the system.
  
  Solution:
  
  
  Check Disconnection Reasons:
  
  Navigate to the configuration settings for disconnection reasons in your SAP system.
  Verify if the disconnection reason associated with the document is marked as obsolete. If it is, you may need to either update the document to use a valid reason or reactivate the obsolete reason if appropriate.
  
  
  
  Update the Document:
  
  If the disconnection document is still valid, consider updating it to use a different, active disconnection reason. This may involve editing the document or creating a new one with the correct reason.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for disconnection reasons is up to date and reflects the current business requirements. This may involve working with your SAP configuration team to review and adjust settings.
  
  
  
  Data Cleanup:
  
  If there are multiple obsolete reasons, consider cleaning up the data to prevent future occurrences of this error. This may involve archiving or deleting old records that are no longer needed.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or solutions specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SE11 (for data dictionary) to investigate the disconnection reasons.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates to the disconnection reason functionality.
  Testing: After making changes, ensure to test the functionality to confirm that the error no longer occurs and that events can be generated as expected.
  
  By following these steps, you should be able to resolve the EQ411 error and ensure that disconnection events are processed correctly in your SAP system.