How To Fix EQ356 - Document &1 is not part of a customer change

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 356

• Message text: Document &1 is not part of a customer change

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EQ356 - Document &1 is not part of a customer change ?

  The SAP error message EQ356 ("Document &1 is not part of a customer change") typically occurs in the context of SAP's Change Management or Engineering Change Management (ECM) processes. This error indicates that the document you are trying to work with (e.g., a change document, engineering change order, etc.) is not associated with a customer change request or is not recognized as part of the change management process.
  Causes:
  
  Document Not Linked to Customer Change: The document you are trying to access or modify is not linked to any customer change request.
  Incorrect Document Type: The document type you are working with may not be valid for the operation you are trying to perform.
  Authorization Issues: You may not have the necessary authorizations to access or modify the document in question.
  System Configuration: There may be configuration issues in the SAP system that prevent the document from being recognized as part of a customer change.
  
  Solutions:
  
  Check Document Linkage: Verify that the document you are trying to access is indeed linked to a customer change request. You can do this by checking the change document or the associated change order.
  Review Document Type: Ensure that the document type is appropriate for the operation you are trying to perform. If necessary, consult with your SAP administrator or functional consultant.
  Authorization Check: Ensure that you have the necessary authorizations to access and modify the document. You may need to contact your system administrator to verify your user roles and permissions.
  Consult Configuration: If the issue persists, consult with your SAP Basis or configuration team to ensure that the system is set up correctly for change management processes.
  Use Transaction Codes: Utilize relevant transaction codes (like CC01, CC02, CC03 for change management) to navigate and check the status of the change documents.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation related to Change Management and Engineering Change Management for a better understanding of how documents are managed within the system.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.