How To Fix EQ355 - Printout not possible since a contract does not exist the installation

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 355

• Message text: Printout not possible since a contract does not exist the installation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EQ355 - Printout not possible since a contract does not exist the installation ?

  The SAP error message EQ355 indicates that a printout cannot be generated because there is no contract associated with the installation. This error typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when trying to print documents related to a utility installation, such as invoices or contracts.
  Cause:
  
  Missing Contract: The primary cause of this error is that the installation (e.g., a meter or service point) does not have an associated contract in the system.
  Incorrect Configuration: There may be issues with the configuration of the installation or the contract management settings.
  Data Inconsistency: There could be inconsistencies in the master data related to the installation or the contract.
  
  Solution:
  
  
  Check Installation Data:
  
  Navigate to the installation in question using transaction code IE03 (Display Installation).
  Verify if a contract is assigned to the installation. If not, you will need to create or assign a contract.
  
  
  
  Create/Assign Contract:
  
  If there is no contract, you can create one using transaction code EAPO (Create Contract) or EAPO (Change Contract) to assign it to the installation.
  Ensure that the contract is active and valid for the period you are trying to print.
  
  
  
  Review Contract Configuration:
  
  Check the configuration settings for contracts in the SAP system to ensure that they are set up correctly.
  Ensure that the contract type is appropriate for the installation.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the master data. This can often be done through transaction codes like SARA or SDBA for data archiving and consistency checks.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the error message EQ355 for any specific guidance or patches that may address the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  IE03: Display Installation
  EAPO: Create/Change Contract
  SARA: Archive Management
  SDBA: Data Consistency Check
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions related to error EQ355.
  
  
  User Roles: Ensure that the user attempting to print has the necessary authorizations to access the installation and contract data.
  
  
  By following these steps, you should be able to resolve the EQ355 error and successfully generate the required printout.