How To Fix EQ350 - No automatic billing reversal for move-in/out removal

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 350

• Message text: No automatic billing reversal for move-in/out removal

What causes this issue?

You have attempted to delete a move-in. However, this move-in or
subsequent move-ins are still linked to billing documents that are not
reversed automatically.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reverse the billing documents manually.
Delete the move-in.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ350 - No automatic billing reversal for move-in/out removal ?

  The SAP error message EQ350, which states "No automatic billing reversal for move-in/out removal," typically occurs in the context of billing processes related to equipment or service management in SAP. This error indicates that the system is unable to automatically reverse a billing document when a move-in or move-out action is performed for a piece of equipment or service.
  Causes:
  
  Billing Document Status: The billing document associated with the move-in or move-out may already be in a status that does not allow for reversal (e.g., it may be fully paid or settled).
  Configuration Issues: There may be configuration settings in the SAP system that prevent automatic reversals for certain types of billing documents or transactions.
  Missing Data: Required data for the reversal process may be missing or incorrect, such as the billing type or the reference to the original billing document.
  Authorization Issues: The user may not have the necessary authorizations to perform the reversal.
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent the reversal from being processed.
  
  Solutions:
  
  Check Billing Document Status: Review the status of the billing document associated with the move-in or move-out. If it is in a status that does not allow reversal, you may need to manually reverse it or adjust its status.
  Review Configuration Settings: Consult with your SAP configuration team to ensure that the settings for automatic billing reversals are correctly configured for your business processes.
  Verify Data Completeness: Ensure that all necessary data for the reversal is present and correct. This includes checking the billing type and any references to original documents.
  Manual Reversal: If automatic reversal is not possible, consider performing a manual reversal of the billing document using the appropriate transaction codes (e.g., VF11 for billing document reversal).
  Check Authorizations: Ensure that the user attempting the reversal has the necessary authorizations to perform the action.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF11 (Reverse Billing Document).
  Documentation: Review SAP documentation related to billing processes, equipment management, and service management for further insights.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for assistance in diagnosing and resolving the error.
  
  By following these steps, you should be able to identify the cause of the EQ350 error and implement a suitable solution.