How To Fix EQ324 - Reversal of final billing not possible from move-out document

EQ324 - Overview

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 324

• Message text: Reversal of final billing not possible from move-out document

What causes this issue?

You have attempted to reverse final billing.
This is only possible from move-out if you have already processed final
billing and invoicing for all contracts of the move-out document, that
is, if the move-out status is greater than or equal to 07 (invoiced).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ324 - Reversal of final billing not possible from move-out document ?

  The SAP error message EQ324, which states "Reversal of final billing not possible from move-out document," typically occurs in the context of billing and contract management within the SAP system, particularly when dealing with equipment or service contracts.
  
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Final Billing Status: The final billing for the move-out document has already been processed, and the system does not allow for a reversal of this billing. This is often a safeguard to prevent inconsistencies in financial reporting.
  
  
  Document Flow: There may be a specific sequence of documents that must be followed. If the move-out document is linked to other documents (like service orders or contracts), the system may restrict reversing the final billing.
  
  
  Configuration Settings: The configuration settings in the SAP system may not allow for the reversal of final billings under certain conditions, which can be set by the organization’s policies.
  
  
  Incomplete Data: There may