How To Fix EQ323 - Cust. contact Customizing for contact "move-out created" contains errors

EQ323 - Overview

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 323

• Message text: Cust. contact Customizing for contact "move-out created" contains errors

What causes this issue?

You have attempted to create the customer contact <LS>move-out
created</> or <LS>move-out created (upon move-in notification)</>. An
error occurred during reading of the customer contact configuration.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that all entries in Customizing for the customer contact are
correct.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EQ323 - Details

• The SAP error message EQ323 indicates that there is an issue with the customizing settings for customer contact related to the "move-out created" process in the SAP system. This error typically arises in the context of SAP IS-U (Industry Solution for Utilities) when there are inconsistencies or missing configurations in the customer contact settings.
  
  Cause:
  
  Missing Configuration: The customizing settings for the customer contact related to the "move-out created" event may not be properly defined or may be missing entirely.
  Incorrect Data: There may be incorrect or incomplete data in the configuration that leads to the error.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the relevant customizing settings.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that led to incomplete or incorrect settings.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction (usually in SPRO) and check the