How To Fix EQ320 - Printing of move-out confirmation for move-out document &1 terminated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EQ - Cross-IS-U functions

  • Message number: 320

  • Message text: Printing of move-out confirmation for move-out document &1 terminated

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EQ320 - Printing of move-out confirmation for move-out document &1 terminated ?

    The SAP error message EQ320 indicates that there was an issue with printing the move-out confirmation for a specific move-out document. This error can occur in the context of managing equipment and move-out processes in SAP, particularly in the SAP Plant Maintenance (PM) or SAP Customer Service (CS) modules.

    Cause:

    The error can be caused by several factors, including:

    1. Missing or Incorrect Configuration: The output type for the move-out confirmation may not be configured correctly in the system.
    2. Printer Issues: There may be issues with the printer settings or the printer itself, such as it being offline or not properly configured in SAP.
    3. Authorization Issues: The user may not have the necessary authorizations to execute the print job.
    4. Data Issues: The move-out document may have missing or incorrect data that prevents the printing process from completing successfully.
    5. Program Errors: There could be a bug or error in the program that handles the printing of move-out confirmations.

    Solution:

    To resolve the EQ320 error, you can take the following steps:

    1. Check Output Configuration:

      • Go to transaction code NACE to check the output type configuration for the move-out confirmation.
      • Ensure that the output type is correctly defined and assigned to the relevant application (e.g., PM or CS).
    2. Verify Printer Settings:

      • Check the printer settings in transaction code SPAD to ensure that the printer is configured correctly and is online.
      • Test the printer to ensure it is functioning properly.
    3. Review User Authorizations:

      • Ensure that the user has the necessary authorizations to print move-out confirmations. This can be checked in transaction code SU53 after the error occurs.
    4. Check Move-Out Document Data:

      • Review the move-out document for any missing or incorrect data that may prevent printing. Ensure all required fields are filled out correctly.
    5. Debugging:

      • If the issue persists, consider debugging the program that handles the printing process. This may require assistance from a developer or SAP Basis team.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
    7. Contact SAP Support:

      • If none of the above solutions work, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes:
      • NACE (Output Types)
      • SPAD (Spool Administration)
      • SU53 (Authorization Check)
    • SAP Documentation: Review SAP documentation related to output management and printing in the PM/CS modules for additional guidance.
    • User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify and resolve the cause of the EQ320 error in SAP.

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