How To Fix EQ295 - Adjustment reversal: billing doc. &1 reversed, invoicing doc. &2 active

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 295

• Message text: Adjustment reversal: billing doc. &1 reversed, invoicing doc. &2 active

What causes this issue?

An adjustment reversal was performed.
The billing document was reversed without the accompanying invoicing
document for reasons of simplification.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ295 - Adjustment reversal: billing doc. &1 reversed, invoicing doc. &2 active ?

  The SAP error message EQ295 indicates that there is an issue with the adjustment reversal process in the context of billing documents and invoicing documents. Specifically, it suggests that an attempt to reverse an adjustment has failed because the related invoicing document is still active.
  Cause:
  The error occurs when:
  
  You are trying to reverse an adjustment for a billing document (denoted as &1) that has already been reversed, but the corresponding invoicing document (denoted as &2) is still active and has not been reversed or canceled.
  The system prevents the reversal of the adjustment because it maintains data integrity and ensures that all related documents are processed correctly.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Status of the Invoicing Document:
  
  Go to the transaction code (e.g., VF03 for billing documents) and check the status of the invoicing document (&2). Ensure that it is not in an active state.
  
  
  
  Reverse the Invoicing Document:
  
  If the invoicing document is still active, you may need to reverse or cancel it first. Use the appropriate transaction (e.g., VF02 for changing billing documents) to reverse the invoicing document.
  
  
  
  Reattempt the Adjustment Reversal:
  
  Once the invoicing document has been successfully reversed, you can then attempt to reverse the adjustment again.
  
  
  
  Consult Documentation:
  
  If you are unsure about the process or the implications of reversing documents, consult your organization's SAP documentation or reach out to your SAP support team for guidance.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no other dependencies or related documents that might be affecting the reversal process.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  VF03: Display Billing Document
  VF02: Change Billing Document
  VF01: Create Billing Document
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to billing document reversals.
  User Authorization: Ensure that you have the necessary authorizations to perform reversals on billing and invoicing documents.
  
  By following these steps, you should be able to resolve the EQ295 error and successfully perform the adjustment reversal. If the issue persists, consider reaching out to your SAP support team for further assistance.