How To Fix EQ293 - Billing document &1 outsorted during billing

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 293

• Message text: Billing document &1 outsorted during billing

What causes this issue?

The billing document was outsorted during billing and has not yet been
manually released.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ293 - Billing document &1 outsorted during billing ?

  The SAP error message EQ293 indicates that a billing document has been outsorted during the billing process. This typically occurs in the context of equipment-related billing in SAP, particularly in the SAP IS-U (Industry Solution for Utilities) or SAP PM (Plant Maintenance) modules. The outsorting of a billing document can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes of EQ293 Error
  
  
  Missing or Incomplete Data: The billing document may be missing required data or have incomplete information, such as missing master data for the equipment or service.
  
  
  Billing Block: There may be a billing block set on the billing document or the related master data (e.g., customer, contract, or equipment).
  
  
  Incorrect Configuration: Configuration settings in the billing process may not align with the requirements for the specific billing document.
  
  
  Status Issues: The status of the equipment or the related service may not allow for billing. For example, if the equipment is marked as inactive or if there are outstanding issues.
  
  
  Validation Errors: The system may have validation rules that are not met, leading to the outsorting of the billing document.
  
  
  Solutions to EQ293 Error
  
  
  Check Billing Document: Review the billing document for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  
  
  Review Master Data: Check the master data for the customer, equipment, and any related contracts to ensure that they are complete and accurate.
  
  
  Check Billing Block: Verify if there are any billing blocks set on the billing document or related master data. If so, remove the blocks if appropriate.
  
  
  Configuration Review: Consult with your SAP configuration team to ensure that the billing process is correctly configured for the specific scenario.
  
  
  Status Check: Ensure that the status of the equipment and related services allows for billing. If there are issues, resolve them before attempting to bill again.
  
  
  Error Logs: Check the error logs or billing logs for more detailed information about why the document was outsorted. This can provide insights into specific validation errors or issues.
  
  
  Reprocess the Billing Document: After addressing the issues, attempt to reprocess the billing document to see if it can be successfully billed.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to manage billing documents effectively.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the EQ293 error. SAP frequently updates its knowledge base with solutions to common problems.
  
  
  Documentation: Review SAP documentation related to billing processes in your specific module (IS-U, PM, etc.) for additional guidance on configuration and troubleshooting.
  
  
  By following these steps, you should be able to identify the cause of the EQ293 error and implement a solution to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.