How To Fix EQ278 - Error reading premise &1 (contract &2)

EQ278 - Overview

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 278

• Message text: Error reading premise &1 (contract &2)

What causes this issue?

An internal error has occurred for data collection of move-out
processing while reading a premise. The error description can be read
in the additional error message.

System Response

Move-out processing is cancelled.

How to fix this error?

INCLUDE NA_ISU_OSS OBJECT DOKU ID TX LANGUAGE D

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ278 - Error reading premise &1 (contract &2) ?

  The SAP error message EQ278, which states "Error reading premise &1 (contract &2)," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when there is an issue with reading the premise (location or installation) associated with a specific contract. This error can arise due to various reasons, including data inconsistencies, missing entries, or configuration issues.
  Causes:
  
  Missing or Incomplete Data: The premise or contract may not be fully defined in the system, leading to an inability to retrieve the necessary information.
  Data Inconsistencies: There may be inconsistencies in the database, such as orphaned records or incorrect relationships between contracts and premises.
  Authorization Issues: The user may not have the necessary permissions to access the premise or contract data.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the SAP application server.
  
  Solutions:
  
  Check Data Completeness: Verify that the premise and contract data are complete and correctly maintained