How To Fix EQ256 - Error has occurred reading contract &1, inst. &2 and move-out date &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 256

• Message text: Error has occurred reading contract &1, inst. &2 and move-out date &3

What causes this issue?

During the reading of the contracts for the installation, an internal
error occurred. The reading was carried out when the move-out date
for the contract was checked.

System Response

Move-out processing has been canceled.

How to fix this error?

Inform SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ256 - Error has occurred reading contract &1, inst. &2 and move-out date &3 ?

  The SAP error message EQ256 typically indicates that there is an issue with reading a contract in the system, specifically related to a contract number, installation number, and move-out date. This error can occur in various contexts, such as during billing, contract management, or when processing service orders.
  Cause:
  
  Data Inconsistency: The contract, installation, or move-out date may not exist in the system or may have been deleted or archived.
  Authorization Issues: The user may not have the necessary permissions to access the contract or installation data.
  Incorrect Input: The input parameters (contract number, installation number, or move-out date) may be incorrect or formatted improperly.
  System Configuration: There may be issues with the configuration of the contract management module or related components.
  Database Issues: There could be underlying database issues, such as corruption or connectivity problems.
  
  Solution:
  
  Verify Input Data: Check the contract number, installation number, and move-out date for accuracy. Ensure that they are correctly formatted and exist in the system.
  Check Data Consistency: Use transaction codes like SE16 or SE11 to check the relevant tables (e.g., contract tables) to see if the data exists.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the contract and installation data. This can be checked in transaction SU53 or by consulting with your security team.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  System Configuration: Review the configuration settings related to contract management to ensure everything is set up correctly.
  Database Check: If you suspect database issues, consult your database administrator to check for any inconsistencies or connectivity problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), SLG1 (Application Log), and SU53 (Authorization Check).
  SAP Notes: Search for SAP Notes related to error EQ256 in the SAP Support Portal for any known issues or patches.
  Documentation: Review SAP documentation related to contract management and error handling for additional insights.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.