How To Fix EQ038 - Customer contact &1 was created

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 038

• Message text: Customer contact &1 was created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EQ038 - Customer contact &1 was created ?

  The SAP error message EQ038 typically indicates that a customer contact has been created in the system, and it may be related to the creation of a customer master record or a contact person associated with a customer. This message is often informational rather than an error, but it can cause confusion if users are not expecting it.
  Cause:
  
  Creation of Customer Contact: The message is triggered when a new customer contact is successfully created in the system.
  User Action: It may occur during the process of entering customer data or when a user is trying to add a contact person to an existing customer record.
  
  Solution:
  
  Review the Message: Since EQ038 is typically informational, review the message to confirm that the contact was created as intended.
  Check Customer Data: Navigate to the customer master record to verify that the contact information has been correctly added.
  User Training: Ensure that users are trained to understand that this message is a confirmation of successful action rather than an error.
  Documentation: Update any internal documentation to clarify the meaning of this message for future reference.
  
  Related Information:
  
  Transaction Codes: The message may appear during transactions related to customer master data, such as XD01 (Create Customer), XD02 (Change Customer), or XD03 (Display Customer).
  SAP Notes: Check SAP Notes for any updates or specific issues related to customer contact creation.
  Support: If the message is causing issues or if there are unexpected behaviors, consider reaching out to your SAP support team for further assistance.
  
  In summary, EQ038 is generally a confirmation message indicating that a customer contact has been created successfully. It is important to ensure that users understand this message to avoid confusion.