How To Fix EQ037 - Contract account &1 has contract account category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 037

• Message text: Contract account &1 has contract account category &2

What causes this issue?

There are two possible reasons:
The <DS:GLOS.3526B97FAFAB52B9E10000009B38F974>contract account category
</> of the contract account is not the same as the contract account
category you have entered.
Contract accounts of this contract account category are not valid for
move-in or move-out processing. Possible reasons for this are:
The <LS>Collective Bill</> field or <LS>O-T</> (one-time account) field
is selected in table TFK002A (contract account categories).
The contract account category is not permissible for application area R
(utilities industry).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a different contract account category or a different contract
account.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ037 - Contract account &1 has contract account category &2 ?

  The SAP error message EQ037 indicates that there is an issue with the contract account in the context of a contract account category. This error typically arises in the SAP IS-U (Industry Solution for Utilities) module when there is a mismatch or an invalid configuration related to the contract account.
  Cause:
  
  Invalid Contract Account: The contract account specified in the transaction does not exist or is not valid.
  Incorrect Contract Account Category: The contract account category assigned to the contract account is not appropriate for the operation being performed.
  Configuration Issues: There may be configuration issues in the system related to contract account categories or the specific contract account settings.
  Data Inconsistencies: There could be inconsistencies in the master data related to the contract account.
  
  Solution:
  
  Verify Contract Account: Check if the contract account number provided in the transaction is correct and exists in the system.
  Check Contract Account Category: Ensure that the contract account category assigned to the contract account is appropriate for the transaction you are trying to perform. You may need to consult with your configuration team to verify the settings.
  Review Configuration: If you have access, review the configuration settings for contract accounts and their categories in the SAP system. Make sure that the categories are correctly defined and linked to the appropriate business processes.
  Data Consistency Check: Run data consistency checks to identify any inconsistencies in the master data related to the contract account.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) or EQUI (Display Equipment) to check the details of the contract account and its configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the EQ037 error and implement the necessary solutions to resolve it.