How To Fix EPS357 - Could not find end of billing period

SAP Error Message - Details

• Message type: E = Error

• Message class: EPS - Payment Scheme

• Message number: 357

• Message text: Could not find end of billing period

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPS357 - Could not find end of billing period ?

  The SAP error message EPS357, "Could not find end of billing period," typically occurs in the context of billing and invoicing processes within SAP, particularly in modules like SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI). This error indicates that the system is unable to determine the end date of the billing period for a specific billing document or transaction.
  Causes:
  
  Missing Configuration: The billing period may not be properly configured in the system. This could be due to missing or incorrect settings in the billing plan or billing cycle.
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that prevent the system from calculating the billing period correctly.
  Incomplete Billing Data: The necessary data for determining the billing period might be incomplete or missing, such as start dates or end dates for the billing cycle.
  System Errors: There could be a temporary system error or bug that is causing the system to fail in finding the end of the billing period.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for billing periods in the relevant SAP module. Ensure that the billing plans and cycles are correctly set up.
  Verify Master Data: Check the master data related to the billing document, such as customer master data, contract data, and service agreements, to ensure all necessary information is present and correct.
  Review Transaction Data: Look at the specific transaction or billing document that is causing the error. Ensure that all required fields are filled out correctly and that there are no missing dates.
  Run Consistency Checks: Use SAP tools to run consistency checks on the billing data to identify any discrepancies or issues that need to be resolved.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists after checking the above, consider reaching out to SAP support for further assistance, especially if it appears to be a system bug.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you navigate to the configuration and data areas you need to check (e.g., transaction codes for billing configuration).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the EPS357 error and implement a solution to resolve it.