How To Fix EPS350 - No Customizing defined for unmeasured customers (table &1), PPerCat &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: EPS - Payment Scheme

• Message number: 350

• Message text: No Customizing defined for unmeasured customers (table &1), PPerCat &2)

&MWB_VARIABLE&&CAUSE&
The Customizing table &v1& does not contain any entries for unmeasured
customers with payment period category &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the relevant settings in Customizing:
For table TE632:
Customizing for <LS>SAP Utilities</> under <LS>Invoicing</> -> <LS>
Budget Billing Plan</> -> <LS>Payment Scheme</> -> <LS>Unmeasured
Customers</> -> <DS:SIMG._ISUINBB_000034>Define Payment Periods</>.
For table TE632B:
Maintain the view cluster VC_TE632D.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPS350 - No Customizing defined for unmeasured customers (table &1), PPerCat &2) ?

  The SAP error message EPS350 ("No Customizing defined for unmeasured customers (table &1), PPerCat &2") typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with customer master data and billing processes. This error indicates that there is a missing configuration for a specific category of customers in the system.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Customizing Entries: There are no entries in the relevant customizing tables for the specified customer category (PPerCat) in the context of unmeasured customers.
  Incorrect Configuration: The configuration for unmeasured customers may not have been set up correctly or completely.
  Data Inconsistency: There may be inconsistencies in the data that lead to the system not being able to find the necessary customizing entries.
  
  Solution:
  To resolve the EPS350 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for unmeasured customers.
  Ensure that the necessary customizing entries exist for the specified table and customer category (PPerCat).
  The relevant customizing path is usually found under:
  SAP Customizing Implementation Guide -> IS-U -> Master Data -> Customer -> Define Unmeasured Customers
  
  
  
  
  Create Missing Entries:
  
  If you find that there are missing entries for the specified customer category, create the necessary entries in the customizing tables.
  Make sure to include all required fields and values.
  
  
  
  Review Customer Master Data:
  
  Check the customer master data for the affected customers to ensure that they are correctly categorized as unmeasured customers.
  Verify that the customer category (PPerCat) is correctly assigned.
  
  
  
  Transport Requests:
  
  If changes are made in a development environment, ensure that they are transported to the production environment correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the customizing settings and customer data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO to access the IMG, and SE11 to view the relevant database tables.
  Tables: The specific table mentioned in the error message (represented by &1) will provide context on which customizing table is missing entries.
  PPerCat: This represents the customer category, and understanding the specific category can help in identifying the correct customizing settings.
  
  By following these steps, you should be able to identify and resolve the cause of the EPS350 error in your SAP system.