How To Fix EPIC_VALIDATION_MSG104 - PIN incorrect; re-enter PIN

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_VALIDATION_MSG - EPIC_VALIDATION_MSG

• Message number: 104

• Message text: PIN incorrect; re-enter PIN

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_VALIDATION_MSG104 - PIN incorrect; re-enter PIN ?

  The SAP error message EPIC_VALIDATION_MSG104 indicates that the Personal Identification Number (PIN) entered by the user is incorrect. This error typically occurs in systems that require a PIN for authentication or transaction validation, such as in healthcare or financial applications.
  Cause:
  
  Incorrect PIN Entry: The most common cause is that the user has entered the wrong PIN. This could be due to a typographical error or simply forgetting the correct PIN.
  Expired PIN: In some systems, PINs may have an expiration date or may need to be reset after a certain period.
  Account Lockout: If multiple incorrect attempts are made, the account may be temporarily locked for security reasons.
  System Configuration Issues: There may be issues with the system configuration or integration that are causing the validation to fail.
  
  Solution:
  
  Re-enter the PIN: Double-check the PIN for accuracy and re-enter it. Ensure that the correct case (uppercase/lowercase) and any special characters are used.
  Reset the PIN: If you cannot remember the PIN, look for an option to reset it. This may involve answering security questions or receiving a reset link via email.
  Contact Support: If the issue persists, contact your system administrator or technical support team for assistance. They may be able to unlock your account or provide further troubleshooting steps.
  Check System Notifications: Look for any notifications or messages from the system that may indicate if the PIN has expired or if there are other issues.
  
  Related Information:
  
  User Documentation: Refer to the user manual or help documentation for the specific SAP application you are using, as it may provide additional context or troubleshooting steps.
  Security Policies: Familiarize yourself with the security policies regarding PIN usage in your organization, including how often they need to be changed and the process for resetting them.
  Audit Logs: If you have access, check the audit logs for any entries related to failed login attempts, which may provide insight into why the PIN is being rejected.
  
  If you continue to experience issues, it may be beneficial to escalate the matter to your IT department or SAP support for a more in-depth investigation.