How To Fix EPIC_PRTL_PYMNT_UI005 - Item exist partial payment or credit memo, select it in previous screen.

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_PRTL_PYMNT_UI - EPIC_PRTL_PYMNT_UI

• Message number: 005

• Message text: Item exist partial payment or credit memo, select it in previous screen.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_PRTL_PYMNT_UI005 - Item exist partial payment or credit memo, select it in previous screen. ?

  The SAP error message EPIC_PRTL_PYMNT_UI005 indicates that there is an issue related to partial payments or credit memos in the payment processing screen. This error typically arises when a user attempts to process a payment for an item that has already been partially paid or has an associated credit memo.
  Cause:
  
  Partial Payment Exists: The item you are trying to process has already been partially paid, which means that the system expects you to select the existing payment or credit memo before proceeding.
  Credit Memo: There may be a credit memo associated with the item that needs to be addressed before further payments can be processed.
  Incorrect Selection: The user may not have selected the appropriate item or payment option in the previous screen, leading to this error.
  
  Solution:
  
  Review Previous Screen: Go back to the previous screen where you initiated the payment process. Look for any items that are marked as partially paid or have associated credit memos.
  Select the Item: Ensure that you select the item with the partial payment or credit memo. This may involve checking the payment history or details related to the invoice.
  Adjust Payment Amount: If you are trying to make a payment, ensure that the amount you are trying to pay does not exceed the outstanding balance after considering any partial payments or credit memos.
  Consult Documentation: If you are unsure about how to proceed, refer to your organization's SAP documentation or user manuals for guidance on handling partial payments and credit memos.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or system administrator for further assistance. They may need to check the configuration or data integrity in the system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) or F-28 (Post Incoming Payments), as they may help in resolving the issue.
  User Roles and Permissions: Ensure that you have the necessary permissions to view and process payments related to the items in question.
  
  By following these steps, you should be able to resolve the error and proceed with the payment processing in SAP.