How To Fix EPIC_PP_SERVICES115 - Payment request processing with EPIC is active

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_PP_SERVICES - Messages for Payment Processing Services

• Message number: 115

• Message text: Payment request processing with EPIC is active

What causes this issue?

You want to use the <LS>Automatic Payment Transactions for Payment
Requests</> (<NP>SAPF111V</>) program to pay payment requests. The
system has determined that Electronic Payment Integration for China
(EPIC) has been activated for payment request processing.

System Response

The system displays this message and starts the program. The results of
this program run are stored not in the <np>REGUH</> and <np>REGUP</>
tables but in the <NP>FPRL_ITEM</> table, the table that is used for
EPIC storage.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

You can disable this message using the <np>OBA5</> transaction.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_PP_SERVICES115 - Payment request processing with EPIC is active ?

  The SAP error message EPIC_PP_SERVICES115 typically indicates that there is an issue related to the payment request processing within the EPIC (Electronic Payment Interface for Claims) system. This error can occur in various scenarios, often related to configuration or data issues.
  Cause:
  
  Configuration Issues: The EPIC payment processing may not be properly configured in the SAP system. This could include missing or incorrect settings in the payment processing configuration.
  Data Issues: There may be issues with the data being processed, such as missing required fields, incorrect formats, or invalid entries.
  System Status: The system may be in a state that does not allow for payment processing, such as being in a maintenance mode or having other processes running that conflict with payment processing.
  Authorization Issues: The user attempting to process the payment may not have the necessary authorizations to perform the action.
  
  Solution:
  
  Check Configuration: Review the configuration settings for EPIC payment processing in the SAP system. Ensure that all necessary parameters are set correctly.
  Validate Data: Check the data being submitted for payment processing. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  System Status: Verify the status of the SAP system. Ensure that it is not in maintenance mode and that there are no conflicting processes running.
  User Authorizations: Confirm that the user has the appropriate authorizations to process payment requests. If not, work with your SAP security team to grant the necessary permissions.
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidance related to the EPIC payment processing module.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to payment processing and EPIC, such as F110 (Automatic Payment Transactions) or others that may be applicable.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the EPIC_PP_SERVICES115 error and implement a solution to resolve it.