How To Fix EPIC_PP_SERVICES111 - System checking if payment requests can be processed by EPIC

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_PP_SERVICES - Messages for Payment Processing Services

• Message number: 111

• Message text: System checking if payment requests can be processed by EPIC

What causes this issue?

You want to pay these payment requests using the integrated functions
provided by <zk>Electronic Payment Integration for China</> (EPIC).
Before the system can begin the payment run, it must check if the
following requirements have been met:
Payment proposal data is available in the <nP>FPRL_ITEM</> database
table.
The payment request has the correct status required by EPIC. The status
must be <ls>Payment in Progress</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_PP_SERVICES111 - System checking if payment requests can be processed by EPIC ?

  The SAP error message "EPIC_PP_SERVICES111" typically indicates an issue related to the processing of payment requests within the EPIC (Electronic Payment Interface) system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the EPIC module or related payment processing settings can lead to this error.
  Data Validation Errors: The payment request data may not meet the required validation criteria, such as missing mandatory fields or incorrect formats.
  Authorization Problems: The user or process attempting to execute the payment request may lack the necessary authorizations.
  System Integration Issues: Problems with the integration between SAP and external systems (e.g., banks or payment gateways) can cause this error.
  Technical Errors: Bugs or issues in the underlying code or system components can also trigger this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the EPIC module to ensure they are set up correctly. This includes payment methods, payment terms, and any other relevant settings.
  Validate Payment Request Data: Ensure that all required fields in the payment request are filled out correctly and that the data adheres to the expected formats.
  Review Authorizations: Verify that the user or process has the necessary authorizations to process payment requests. This may involve checking roles and permissions in the SAP system.
  Examine Integration Points: If the payment requests involve external systems, check the integration points for any issues. This may include reviewing logs or error messages from the external systems.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address known issues related to this error message. SAP frequently releases updates that can resolve bugs or improve functionality.
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure. This may require the assistance of an SAP developer or technical consultant.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for EPIC and payment processing for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and cannot be resolved internally, consider opening a support ticket with SAP for further assistance.
  
  By systematically addressing these areas, you should be able to identify the cause of the "EPIC_PP_SERVICES111" error and implement a suitable solution.