How To Fix EPIC_PP_SERVICES103 - Item Statuses could not be updated (due to locking issues)

EPIC_PP_SERVICES103 - Overview

• Message type: E = Error

• Message class: EPIC_PP_SERVICES - Messages for Payment Processing Services

• Message number: 103

• Message text: Item Statuses could not be updated (due to locking issues)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_PP_SERVICES103 - Item Statuses could not be updated (due to locking issues) ?

  The SAP error message EPIC_PP_SERVICES103 indicates that there are issues with updating item statuses due to locking problems. This typically occurs in environments where multiple users or processes are trying to access or modify the same data simultaneously, leading to contention and locking conflicts.
  Causes:
  
  
  Database Locking: The most common cause is that the item or data being accessed is locked by another transaction or user. This can happen if:
  
  Another user is currently editing the same item.
  A previous transaction has not been completed or has failed, leaving the lock in place.
  Long-running transactions that hold locks for an extended period.
  
  
  
  
  Configuration Issues: Sometimes, the configuration of the system or the way the transactions are set up can lead to locking issues.
  
  
  Performance Issues: If the system is under heavy load, it may lead to delays in releasing locks, causing contention.
  
  
  Solutions:
  
  
  Identify and Release Locks:
  
  Use transaction codes like SM12 (Display and Delete Locks) to identify which user