How To Fix EPIC_LOGON004 - No entries selected

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_LOGON - Bank Communication Logon User Maintain

• Message number: 004

• Message text: No entries selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_LOGON004 - No entries selected ?

  The SAP error message EPIC_LOGON004: No entries selected typically occurs during the login process or when trying to access certain functionalities within the SAP system. This error indicates that the system could not find any entries that match the criteria specified in the login or selection process.
  Causes:
  
  Incorrect User Credentials: The user may be entering incorrect username or password.
  User Authorization Issues: The user may not have the necessary authorizations to access the requested data or transaction.
  Missing or Inactive User Profile: The user profile may not be set up correctly, or the user may be inactive in the system.
  Data Selection Criteria: The selection criteria used in a report or transaction may not match any existing records in the database.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent the retrieval of data.
  
  Solutions:
  
  Verify User Credentials: Ensure that the username and password are entered correctly. If necessary, reset the password.
  Check User Authorizations: Review the user’s roles and authorizations to ensure they have the necessary permissions to access the required data or transaction.
  User Profile Status: Check if the user profile is active. If the user is inactive, reactivate the profile.
  Review Selection Criteria: If the error occurs during a report or transaction, review the selection criteria to ensure they are correct and that there are records that match the criteria.
  Consult with SAP Basis Team: If the issue persists, consult with the SAP Basis team to check for any system configuration issues or logs that might provide more insight into the problem.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Use transaction codes like SU01 (User Maintenance) to check user details and authorizations.
  Logs and Traces: Review system logs (SM21) or user traces (ST01) for more detailed error messages that could provide additional context.
  Documentation: Refer to SAP documentation or help resources for more information on user management and authorization concepts.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.