How To Fix EPIC_LOGON002 - * is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_LOGON - Bank Communication Logon User Maintain

• Message number: 002

• Message text: * is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_LOGON002 - * is not allowed ?

  The SAP error message "EPIC_LOGON002 * is not allowed" typically indicates that there is an issue with user authentication or authorization when trying to log into the SAP system. This error can occur for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  User Authorization Issues: The user may not have the necessary authorizations to access the system or specific transactions.
  User Lockout: The user account may be locked due to multiple failed login attempts or administrative actions.
  Invalid User Credentials: The username or password entered may be incorrect.
  System Configuration: There may be configuration settings in the SAP system that restrict certain users or roles from logging in.
  Profile Parameters: Certain profile parameters may be set to restrict logon attempts or access.
  
  Solutions:
  
  Check User Credentials: Ensure that the username and password are entered correctly. If necessary, reset the password.
  User Authorization: Verify that the user has the appropriate roles and authorizations assigned. This can be done by an SAP administrator using transaction codes like SU01 (User Maintenance) and SU53 (Authorization Check).
  Unlock User Account: If the account is locked, an administrator can unlock it using transaction SU01.
  Review System Logs: Check the system logs (transaction SM21) for any additional error messages or information that might indicate why the logon is being denied.
  Profile Parameters: Review the profile parameters related to user logon restrictions. This can be done by an SAP Basis administrator.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), and SM21 (System Log).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to user management and authorization concepts to better understand how to manage user access.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to consult with your SAP Basis team or an SAP consultant for more in-depth troubleshooting.