How To Fix EPIC_EBR_UI020 - Claiming details could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_EBR_UI - EPIC_EBR_UI

• Message number: 020

• Message text: Claiming details could not be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_EBR_UI020 - Claiming details could not be saved ?

  The SAP error message EPIC_EBR_UI020: Claiming details could not be saved typically indicates an issue with saving data related to claims in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Data Validation Issues: The data being entered may not meet the required validation rules set in the system. This could include missing mandatory fields, incorrect data formats, or invalid values.
  
  
  Authorization Problems: The user may not have the necessary permissions to save the claiming details. This could be due to role assignments or restrictions in the user profile.
  
  
  System Configuration Errors: There may be configuration issues in the SAP system that prevent the saving of claim details. This could involve settings in the relevant modules or components.
  
  
  Technical Issues: There could be underlying technical problems, such as database connectivity issues, system performance problems, or bugs in the application.
  
  
  Locking Issues: The record being edited may be locked by another user or process, preventing the current user from saving changes.
  
  
  Solutions:
  
  
  Check Data Entry: Review the data being entered for any missing or incorrect information. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
  
  
  Review User Permissions: Verify that the user has the appropriate authorizations to save claiming details. This may involve checking role assignments and security settings in the SAP system.
  
  
  Consult Configuration Settings: If you suspect a configuration issue, consult with your SAP administrator or technical team to review the relevant settings and ensure they are correctly configured.
  
  
  Technical Support: If the issue persists, consider reaching out to your IT support team or SAP support for assistance. They can help diagnose any technical issues or bugs that may be affecting the system.
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the records being edited. If a lock is found, you may need to wait for the other user to release it or contact them to resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SM21 (System Log) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review the documentation for the specific SAP module you are working with, as it may provide insights into common issues and their resolutions.
  
  By systematically addressing these potential causes and solutions, you should be able to resolve the EPIC_EBR_UI020 error and successfully save the claiming details in SAP.