How To Fix EPIC_EBR037 - Bank receipt posted within EPIC; no mapped document

EPIC_EBR037 - Overview

• Message type: E = Error

• Message class: EPIC_EBR - EPIC_EBR

• Message number: 037

• Message text: Bank receipt posted within EPIC; no mapped document

What causes this issue?

You selected a bank receipt that has been posted using the
<LS>Electronic Payment Integration (China) </>(EPIC) functions.
For bank receipts with the <LS>Posted </>status, the <LS>Find Document
</>function only works if a payment document has been mapped to the bank
receipt using the options under the <LS>Find Doc. </>pushbutton. In that
case, it is possible to change or delete the assignment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To use the <LS>Find Document </>function, select one of the following
options:
Select a bank receipt with the <LS>New </>or <LS>Identified </>status
Select a bank receipt with the <LS>Posted </>status, which has a mapped
payment document posted outside EPIC (icon exists in the <LS>Mapped
Document </>column)

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EPIC_EBR037 - Details

• The SAP error message EPIC_EBR037 typically indicates that a bank receipt has been posted within the EPIC system, but there is no corresponding mapped document in the system. This can occur in financial processes where transactions need to be linked to specific documents for proper accounting and reporting.
  
  Cause:
  
  Missing Mapping: The most common cause is that the bank receipt has not been properly mapped to a corresponding document in the system. This could be due to configuration issues or missing entries in the mapping tables.
  Data Entry Errors: There may have been an error during data entry, leading to a mismatch between the bank receipt and the expected document.
  Integration Issues: If EPIC is integrated with other systems (like SAP ERP), there may be issues in the data transfer or synchronization between these systems.
  
  Configuration Issues: Incorrect configuration settings in the EPIC system or the mapping rules may lead to this error.
  
  
  Solution:
  
  Check Mapping Configuration: