How To Fix EPIC_EBR025 - System lock error; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_EBR - EPIC_EBR

• Message number: 025

• Message text: System lock error; contact your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_EBR025 - System lock error; contact your system administrator ?

  The SAP error message EPIC_EBR025 indicates a system lock error, which typically occurs when a user or process attempts to access a resource that is currently locked by another user or process. This can happen in various scenarios, such as when multiple users are trying to update the same data simultaneously or when a transaction is not properly released.
  Causes:
  
  Concurrent Access: Multiple users or processes trying to access or modify the same data at the same time.
  Long-Running Transactions: A transaction that takes too long to complete may hold locks longer than expected.
  Deadlocks: Situations where two or more processes are waiting for each other to release locks, causing a standstill.
  System Configuration: Incorrect configuration of lock parameters or settings in the SAP system.
  Database Issues: Problems with the underlying database that may lead to locking issues.
  
  Solutions:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Lock: Use transaction codes like SM12 (Display and Delete Locks) to identify which user or process is holding the lock. You can then contact the user or administrator to resolve the issue.
  Release Locks: If you have the necessary permissions, you can manually release locks in SM12. However, be cautious as this may lead to data inconsistency if the locked transaction is still in progress.
  Check for Long-Running Transactions: Use transaction SM66 (Global Work Process Overview) to identify any long-running transactions that may be causing locks.
  Review System Configuration: Ensure that the system is configured correctly for handling locks. This may involve checking parameters related to lock timeouts and deadlock detection.
  Database Maintenance: If the issue persists, consider performing database maintenance or consulting with your database administrator to check for underlying issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message EPIC_EBR025.
  Documentation: Review SAP documentation for best practices on managing locks and transactions.
  User Training: Ensure that users are trained on how to properly handle transactions to minimize locking issues.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to your SAP Basis team or SAP support for further investigation.