How To Fix EPIC_EBR024 - Cannot process bank receipt; transaction crcy differs from account crcy

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_EBR - EPIC_EBR

• Message number: 024

• Message text: Cannot process bank receipt; transaction crcy differs from account crcy

What causes this issue?

You cannot claim or post a bank receipt direct if the transaction
currency is different from the
<DS:DE.EPIC_EBR_CRCY>account currency</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to process the bank receipt, you can use the advanced
posting function available under the <LS>Post</> pushbutton on the
<LS>Process Bank Receipts</> tab page.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_EBR024 - Cannot process bank receipt; transaction crcy differs from account crcy ?

  The SAP error message EPIC_EBR024 indicates that there is a discrepancy between the transaction currency and the account currency when processing a bank receipt. This typically occurs in financial transactions where the currency of the incoming payment does not match the currency of the bank account where the payment is being recorded.
  Cause:
  
  Currency Mismatch: The bank receipt is being processed in a currency that is different from the currency of the bank account.
  Configuration Issues: The system may not be configured to handle multi-currency transactions properly.
  Incorrect Data Entry: The user may have entered the transaction with the wrong currency.
  Bank Account Settings: The bank account may be set up to only accept transactions in a specific currency.
  
  Solution:
  
  Verify Transaction Currency: Check the currency of the bank receipt and ensure it matches the currency of the bank account.
  Adjust Bank Account Settings: If the bank account should accept multiple currencies, ensure that it is configured to do so in the SAP system.
  Correct Data Entry: If the currency was entered incorrectly, correct the transaction to use the appropriate currency.
  Use Currency Conversion: If necessary, consider using a currency conversion process to convert the transaction currency to the account currency before processing.
  Consult Configuration: Review the configuration settings in SAP related to currency handling and bank accounts to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB50 (General Ledger Account Document Entry) or F-28 (Post Incoming Payments) to review or correct the entries.
  Currency Settings: Check the settings in OB22 (Define Document Types) and OB08 (Exchange Rate Types) to ensure that the system is set up to handle the currencies involved.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional guidance on handling currency discrepancies.
  User Training: Ensure that users are trained on how to handle transactions involving multiple currencies to minimize errors.
  
  By following these steps, you should be able to resolve the EPIC_EBR024 error and successfully process the bank receipt.