How To Fix EPIC_EBR014 - Cannot clear document &1; document claimed by bank receipt

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_EBR - EPIC_EBR

• Message number: 014

• Message text: Cannot clear document &1; document claimed by bank receipt

What causes this issue?

You cannot clear the document using the standard clearing transactions
because it has been mapped to a bank receipt using the claiming function
of the <LS>Electronic Payment Integration (China) </>solution.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To clear the document, process it from the <LS>Bank Receipts </>tab page
of the <LS>Electronic Payment Integration (China)</> solution. To access
this program, on the SAP Easy Access screen, choose <LS>Accounting ->
Financial Accounting -> Banks -> Country-Specific Functions -> China ->
Electronic Payment Integration</>. Alternatively, you can use the
EPIC_BRM transaction.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_EBR014 - Cannot clear document &1; document claimed by bank receipt ?

  The SAP error message EPIC_EBR014 indicates that there is an issue with clearing a document because it is currently claimed by a bank receipt. This typically occurs in the context of electronic bank reconciliation processes within SAP, where the system is trying to clear a document that has already been matched or claimed by a bank transaction.
  Cause:
  The error is caused by one of the following scenarios:
  
  Document Already Cleared: The document you are trying to clear has already been matched with a bank receipt, and therefore cannot be cleared again.
  Bank Receipt Claim: The bank receipt has claimed the document, meaning that the system recognizes that the document is associated with a specific bank transaction.
  Incorrect Configuration: There may be configuration issues in the bank reconciliation settings that are causing the system to misinterpret the status of the document.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Document Status:
  
  Verify the status of the document you are trying to clear. Ensure that it is not already cleared or matched with another bank receipt.
  
  
  
  Review Bank Receipts:
  
  Look at the bank receipts in the system to see if the document is indeed claimed by a bank receipt. You can do this by checking the bank reconciliation reports or transaction logs.
  
  
  
  Unclaim the Document:
  
  If the document is incorrectly claimed, you may need to unclaim it or adjust the bank receipt. This may involve reversing the bank receipt or making necessary adjustments in the reconciliation process.
  
  
  
  Configuration Check:
  
  Review the configuration settings for electronic bank reconciliation in SAP. Ensure that the settings are correctly defined to avoid such conflicts.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling bank reconciliation errors. This may provide additional insights or steps tailored to your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting with SAP experts who can provide more detailed assistance based on your specific system configuration and version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FF67 (for manual bank statement processing) and FEBAN (for bank statement processing) to help you navigate the reconciliation process.
  SAP Notes: Check for any SAP Notes related to bank reconciliation errors, as they may provide patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.